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Business Hosted VoIP market continues to Grow Strongly March 14, 2012

Posted by Matthew Townend in Uncategorized.
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In illume’s annual research we saw another year of strong market growth, even with the tough economic and market conditions. The Hosted VoIP market stood at 877273 seats at the end of the period, towards the end of the year we saw quite a lot of market activity with strong growth in the last quarter reported by a number of the providers.

At the start of the year we are hearing of new launches both from start-ups and traditional larger Telco’s.  One of the main drivers in the larger enterprise  has been Ciscos aggressive  roll out of its HCS service to carriers targeting this group.  illume is aware of a number of  carriers who are considering this service and we expect to see announcements shortly. Also illume has become aware of some other new VoIP businesses including http://www.synety.com, http://www.myphones.com.

VoIP providers received a boost with the reduction in wholesale mobile termination rates, which immediately impacted their bottom line positively.  Obviously over time this value will be passed on to its customers but in the short term a welcome positive impact on bottom line.

The main area of product innovation continues to be mobile integration, with a large number of MVNOs launched at the end of the year with players like TeleWare offering very interesting solutions. Also we expect to see more integrated fixed mobile services offered both by  ITSPs & Mobile Operators.

In the coming year we expect to see continued growth, and illume published its market report and forecast at the end of 2011 which is available at illumes website http://www.illumeconsulting.co.uk.