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TalkTalk acquire Tipicall to enhance their SIP Trunking capabilities May 20, 2015

Posted by Dominic Black in Uncategorized.
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TalkTalk have today announced the details of their new SIP service following their acquisition of Tipicall earlier this month. Although TalkTalk have already got a two SIP products, the acquisition of an established provider who is focused purely on SIP Trunking gives them a new proposition that fits into their new model.

The new proposition will see TalkTalk Business offering free SIP trunking when customer purchase on-net data, they are also claiming market leading voice rates and highly competitive connectivity pricing. Flexibility is also at the heart of TalkTalk Business’s new offering, with partners able to scale contracts up or down on a monthly basis.

As BT has set 2025 for the EOL for traditional voice services, there is a clear driver for providers to make sure that they have got a proposition that can take advantage of this and make sure that their customers can migrate from traditional services. By offering free SIP Trunks with their connectivity, it follows on from Tipicall’s heritage of offering cheap, resilient SIP Trunks.

This has been the largest acquisition so far in 2015 in the VoIP space although Cavell expects that due to the EOL of traditional services, other providers will be looking to make sure that their SIP proposition is competitive which may result in more acquisitions and shifts in the market later this year.

Charles Bligh, Managing Director at TalkTalk Business, said: “We have always thrived on being innovative and disruptive, delivering value back to our partners and providing a fantastic all-round service. Now we’re getting serious about SIP. We believe that our new SIP offering will deliver the best value prices combined with unbeatable reliability and comprehensive training, testing and on-boarding, giving our partners all the tools they need to succeed.”

TalkTalk already carries over 16 billion SIP minutes per annum, and with the market growing by 30% a year, there is a huge opportunity for channel partners to take advantage and maximise their revenue potential, especially as the switch-off of traditional voice in 2025 approaches, whilst ensuring an enhanced experience for their own customers.

Guy Miller, former Managing Director, tIPicall and Director of Next Generation Voice Services, TalkTalk Business, said: “We’re delighted to be teaming up with TalkTalk Business to transform the SIP market yet again. We believe that combining our passion for innovation with TalkTalk’s impressive and reliable network will create a platform that is the smart choice for partners looking to access the full connectivity portfolio whilst leveraging the underlying cost base and scale for SIP services.”

BT to move to an all IP network by 2025 May 1, 2015

Posted by Dominic Black in Uncategorized.
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After much discussion in the industry regarding the end of life of the ISDN and PSTN networks, BT have finally announced that “by 2025, all their customers will be using IP Voice.” This was revealed in BT Group’s Q3 2014/15 results.

Gavin Patterson, BT Group CEO, highlights the future of the BT network on the analyst call where BT envisages their network will be a single IP core network replacing all legacy networks and platforms. This will allow all BT customers to have a ubiquitous experience on all devices, either inside or outside, utilizing the BT mobile network (presumably acquired by from the upcoming EE deal) and the expansion of their fixed IP network.

For BT, this convergence onto the IP network will require them to migrate all of their customers off the ISDN network at some point in the next 10 years. Although this may seem like a long time, the process will take a lot longer then expected and Cavell expects that this will start relatively soon to end of life the service by 2025. BT will be moving fast to ensure that they keep all of their customers on their service but the forced move off ISDN may make some customers look elsewhere for their voice service.

As of August 2013, there were 3.2 million ISDN channels in the UK and although BT do not have all of these on their network a significant number of ISDN customers in the UK now have a date from which they will no longer be in service and customers who are using them will be looking to move.

For the many service providers selling SIP in the UK, there is now a huge opportunity to migrate ISDN customers over to their SIP service as the network will force them to move at some time in the future. There are a large number of potential channel partners not selling SIP who have continued to sell legacy voice products to their customer base who will now be looking for a SIP Provider to partner with. Cavell has assisted many UK service providers on the positioning, marketing and go-to-market strategy of SIP and Hosted VoIP products and will be tracking the developments of this closely.

To hear full details of BT announcement you can go to the BT announcement at the following link: the actual relevant section of the webcast is after approx. 17 mins https://event.webcasts.com/viewer/event.jsp?ei=1051301