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UK SIP Trunking market shows strong growth but mainly from a few specialist Service Providers February 22, 2016

Posted by Dominic Black in Uncategorized, VoIP Numbers.
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The SIP Trunking market has seen strong growth, especially in the Large Enterprise segment with the midmarket also growing faster then expected. By the end of December, the UK SIP Trunking market had grown by 232,070 Trunks (13.73%) since June 2015. This was one of the largest growth periods that Cavell has tracked only surpassed by the same period in 2014.

This has however led to 2015 showing the largest growth the whole year as the market added a total of 453,131 Trunks (31%). Cavell expects that the SIP market will continue to show strong growth as Service Providers take advantage of the end-of-life of the ISDN and PSTN networks. Cavell is already starting to see signs of how Service Providers are using this announcement as valuable marketing material, sowing the seeds of uncertainty to potential customers who are still utilizing those networks.

We are seeing growth in SIP driven by a focused set of Service Providers, both specialist SIP players and some traditional Tier 1 & 2 operators. As competition hot’s up Cavell believes that there will be continued pressure on pricing and possibly even further pressure for market consolidation. We are already seeing certain Service Providers look at how they can differentiate from SIP Capacity type services by looking to integrate more advance applications as completion and customer requirement changes.

Cavell will be releasing the full report on the UK SIP Trunking market in the next few weeks which includes:

  • Five year forecast for the market size by customer size
  • Market revenues and Forecast for Channel and Voice revenue streams
  • Pricing analysis
  • Future drivers and roadblock to future market expansion
  • Technology changes
  • List of Service Providers selling SIP Trunking services in the UK
  • Other important developments and analysis on the SIP Trunking market

The report is available to pre-order from our website here: http://www.cavellgroup.com/index.php/research/reports

 

UK Business Hosted VoIP market breaks 2 million seats at the end of 2015. February 22, 2016

Posted by Dominic Black in Uncategorized, VoIP Numbers.
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Cavell has finished their latest research on the UK Hosted VoIP market which, as of 31st December 2015, had grown by 266,392 seats (13.95%) since June to reach a total number of 2,175,065 seats. This represents the largest growth in terms of actual seats over a six monthly period since Cavell started tracking the market 10 years ago, beating the next largest growth period which was incidentally recorded in the first six months of 2015. This meant that 2015 was by far the strongest year for Hosted VoIP as the market added 525,846 Seats (31.88%) over the whole year, far exceed 2014’s total growth of 355,153 seats.

This growth came mainly from the SME end of the market although there were encouraging signs of growth in the midmarket where there are starting to see some Service Providers have success in packaging solutions that can compete with PBXs as well as a stream of PBX vendors entering that area of the market with their own solutions including: Mitel, Avaya, Shoretel, MDS, IP Cortex etc.

The Large Enterprise did not grow at all as forecast with Service Providers reporting that in a lot of cases customers are starting to choose Skype for Business, where previously they may have sold a solution such as Cisco HUCs. The majority still do not use it voice but this is changing as an increasing number of Skype for Business customers are now using it for voice alongside presence and messaging.

Although growth had come from different customer size segments, the market was only 1,341 seats less than Cavell’s previous report, representing a 0.5% difference between Cavell’s forecast and the actual figure.

Cavell will be releasing the full report on the UK Hosted VoIP market in the next few weeks which includes:

  • Five year forecast for the market size by customer size
  • Market revenues and forecast for seats, minutes and handsets
  • Pricing and bundling analysis
  • Future drivers and roadblock to market expansion
  • M&A analysis
  • Technology changes
  • List of Service Providers selling Hosted VoIP services in the UK
  • Other important developments and analysis on the Hosted VoIP market

The report is available to pre-order from our website here: http://www.cavellgroup.com/index.php/research/reports

Broadsoft the latest player to enhance capability through Acquisition February 13, 2016

Posted by Matthew Townend in Uncategorized.
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On the 8th of February Broadsoft announced the acquisition of Transera. Transera will help fill the widely acknowledged gap in Broadsoft contact centre portfolio. Transera is a omni channel (voice, email, chat and social) and analytics-driven cloud contact center software business focussed on small-medium business (SMB) and large enterprises. Broadsoft announced that the service will enable Broadsoft service provider customers of both BroadWorks® and BroadCloud® solutions to offer the service. Broadsoft commented:

“Today’s acquisition brings together the leading cloud unified communications provider with a pioneer redefining contact center performance through omni-channel and big data analytics,” said Michael Tessler, chief executive officer, BroadSoft.

Transera is the latest of many acquisitions made in this space over the last 12 months, as Platform and Service Providers race to augment their traditional Hosted Comms package with new capabilities.

We have seen activity particularly in the Cloud Contact Centre market with West Corp acquiring Magnetic North in November and also 8*8 purchasing DXI in May 9th. As well as Contact Centre assets we have also seen other activity with Thinkingphones acquiring video platform Fuze in November and now rebranding the whole company to Fuze. Also we RingCentral acquire messaging & collaboration player GLIP in November.

We expect this trend to continue as providers look to augment their core revenues by increasing their ARPU (average Revenue Per User) by extending their product set. Also providers are trying to move up the market and need more advanced capabilities to do this. We are looking forward to hearing from Michael Quinn from QAdvisors at our European VoIP Summit on March 1st, who has been involved in many of the acquisitions in this area including Magnetic North.

Q Advisors and Cavell Group Announce Strategic Alliance February 4, 2016

Posted by Dominic Black in Uncategorized.
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DENVER and LONDON, Feb. 3, 2016 /PRNewswire/ — Q Advisors and Cavell Group are pleased to announce that they have formed a strategic alliance.  Through this alliance, the two firms will capitalize on Q Advisors’ deep global investment banking expertise in the telecommunications, media, and technology (TMT) industries and Cavell’s research and consulting capabilities in the cloud, VoIP and managed services arenas to offer expanded services to clients in the U.S. and Europe, the Middle East and Africa (EMEA.)  The impetus behind the alliance stems from a growing European hosted unified communications (UC) market that is anticipated to almost double in size within the next three years and a maturing U.S. cloud market with significant growth potential in the mid-to-large enterprise segments.  U.S. service providers are particularly well poised to tap into the accelerating European cloud growth opportunity, while large European operators are looking to expand their operations into the sophisticated U.S. cloud market to serve U.S.-based enterprises with multi-location, global operations.  Q Advisors and Cavell are therefore joining forces to ensure they can fully service the spectrum of investment banking, research and advisory requirements that global firms typically need to pursue cross-border transactions.

“Our strategic alliance with Cavell Group, a leading research and consulting firm in the telecom, cloud, and managed services sectors, will enhance our offering, particularly for U.S. TMT companies seeking to expand into Europe.  We will be in a better position than ever before to provide deep intelligence on these highly specialized sectors and more local access in Europe,” stated Michael Quinn, a partner at Q Advisors.

Matthew Townend, Director, Research & Consulting, Cavell Group said, “Our strategic alliance with Q Advisors is a natural extension of our current activities. It will expand our reach into the U.S., while enabling our EMEA customers to benefit from Q Advisors’ expertise. Our firms are confident that through our combined market-leading expertise and experience, we can help our clients accelerate the growth of their businesses.”

Q Advisors and Cavell will officially kick off their alliance at the upcoming European VOIP Summit on March 1 in London, hosted by Cavell Group.  Quinn and Townend are both slated to speak at the conference, along with a roster of industry leaders.    More information on the conference can be found at http://www.cavellgroup.com/events/european-voip-summit.html.

About Q Advisors LLC

Q Advisors LLC is a leading global boutique investment bank formed in 2001 serving public and private companies, PE firms, entrepreneurs and large multi-nationals in the telecom, media, and technology (TMT) sectors. The firm has extensive, global reach, while also providing the personalized service of a boutique advisory firm. Thanks to our partners and senior staff, who come from leading investment banks and operating companies, we leverage extensive industry knowledge and analytical insights to help our clients achieve successful M&A and capital markets transactions. www.qllc.com

About Cavell Group

Cavell Group was formed over 10 year ago by a team of Senior Executives, who had been instrumental in building the early internet market both at UUNET and Level 3. Since 2003 the firm has delivered consultancy, professional services and technical training projects in well over 30 countries around the world.  Originally focused on service providers the firm has expanded its reach to serve both large enterprises, public sector organizations as well as Vendors.  Through a merger with Illume Consulting in 2012 Cavell acquired a research capability as well as extended its customer base and consulting capabilities. www.cavellgroup.com

SOURCE Q Advisors

 
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