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Cavell is beginning latest round of research on the UK Hosted VoIP and SIP Trunking markets July 7, 2016

Posted by Dominic Black in VoIP Numbers.
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Cavell is commencing our latest round of research on the Hosted VoIP and SIP Trunking markets and is looking for input from Service Providers into our survey. As many of you are aware, the data that is inputed for our research is used to build a total market picture for the VoIP and SIP markets across the UK and individual company data is confidential.

Cavell will be running a webinar in August to go over the top level findings with those companies that have contributed to the survey and will receive discount codes to our upcoming European VoIP Summits.

Please follow the links for each survey below, each one should take around 5 minutes and your input is greatly appreciated

Hosted VoIP

SIP Trunking

If you would like to discuss this research or speak to one of our analysts, please contact Dominic Black at dominic.black@cavellgroup.com

 

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UK SIP Trunking market shows strong growth but mainly from a few specialist Service Providers February 22, 2016

Posted by Dominic Black in Uncategorized, VoIP Numbers.
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The SIP Trunking market has seen strong growth, especially in the Large Enterprise segment with the midmarket also growing faster then expected. By the end of December, the UK SIP Trunking market had grown by 232,070 Trunks (13.73%) since June 2015. This was one of the largest growth periods that Cavell has tracked only surpassed by the same period in 2014.

This has however led to 2015 showing the largest growth the whole year as the market added a total of 453,131 Trunks (31%). Cavell expects that the SIP market will continue to show strong growth as Service Providers take advantage of the end-of-life of the ISDN and PSTN networks. Cavell is already starting to see signs of how Service Providers are using this announcement as valuable marketing material, sowing the seeds of uncertainty to potential customers who are still utilizing those networks.

We are seeing growth in SIP driven by a focused set of Service Providers, both specialist SIP players and some traditional Tier 1 & 2 operators. As competition hot’s up Cavell believes that there will be continued pressure on pricing and possibly even further pressure for market consolidation. We are already seeing certain Service Providers look at how they can differentiate from SIP Capacity type services by looking to integrate more advance applications as completion and customer requirement changes.

Cavell will be releasing the full report on the UK SIP Trunking market in the next few weeks which includes:

  • Five year forecast for the market size by customer size
  • Market revenues and Forecast for Channel and Voice revenue streams
  • Pricing analysis
  • Future drivers and roadblock to future market expansion
  • Technology changes
  • List of Service Providers selling SIP Trunking services in the UK
  • Other important developments and analysis on the SIP Trunking market

The report is available to pre-order from our website here: http://www.cavellgroup.com/index.php/research/reports

 

UK SIP Trunking market shows lower growth then expected in the first half of 2015 July 30, 2015

Posted by Dominic Black in Uncategorized.
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The SIP Trunking market failed to grow as fast as expected in the first six months of 2015 growing by a total of 219,512 (14.92%) to reach a total market figure of 1,690,440 SIP Trunks. In the same period in 2014 the market only grew by 137,612 Trunks so although the market did not growing as fast as expected, there is still considerable growth.

The growth was mainly driven by the Large Enterprise segment (over 1000 Trunks) and Midmarket segment(50-500 Trunks). Interestingly, the Midmarket performed better then Cavell had forecast previously, as there has historically not been much growth in that segment due to a lack of focus of providers and the unavailability of affordable access for customers.

What Cavell are seeing is that the PSTN End-of-Life, announced by BT to be 2025, is going to have a major effect on the SIP Trunking market in the next few years. We are already seeing providers such as TalkTalk offer free SIP Trunks with their network and believe that there could be a race to the bottom as providers compete with each other to get ISDN customers to move to SIP.

It will also be interesting to see if/when providers start to deliver their SIP Trunks with applications overlaid to try to stabilize the falling price of SIP Trunks. At the moment it is an immature market as many Service Providers position their SIP Trunks as an ISDN replacement service but we believe there will be a drive in the future towards SIP Application services

The full report will be available to purchase through our new website: www.cavellgroup.com and can be preordered by contacting dominic.black@cavellgroup.com.

BT to move to an all IP network by 2025 May 1, 2015

Posted by Dominic Black in Uncategorized.
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After much discussion in the industry regarding the end of life of the ISDN and PSTN networks, BT have finally announced that “by 2025, all their customers will be using IP Voice.” This was revealed in BT Group’s Q3 2014/15 results.

Gavin Patterson, BT Group CEO, highlights the future of the BT network on the analyst call where BT envisages their network will be a single IP core network replacing all legacy networks and platforms. This will allow all BT customers to have a ubiquitous experience on all devices, either inside or outside, utilizing the BT mobile network (presumably acquired by from the upcoming EE deal) and the expansion of their fixed IP network.

For BT, this convergence onto the IP network will require them to migrate all of their customers off the ISDN network at some point in the next 10 years. Although this may seem like a long time, the process will take a lot longer then expected and Cavell expects that this will start relatively soon to end of life the service by 2025. BT will be moving fast to ensure that they keep all of their customers on their service but the forced move off ISDN may make some customers look elsewhere for their voice service.

As of August 2013, there were 3.2 million ISDN channels in the UK and although BT do not have all of these on their network a significant number of ISDN customers in the UK now have a date from which they will no longer be in service and customers who are using them will be looking to move.

For the many service providers selling SIP in the UK, there is now a huge opportunity to migrate ISDN customers over to their SIP service as the network will force them to move at some time in the future. There are a large number of potential channel partners not selling SIP who have continued to sell legacy voice products to their customer base who will now be looking for a SIP Provider to partner with. Cavell has assisted many UK service providers on the positioning, marketing and go-to-market strategy of SIP and Hosted VoIP products and will be tracking the developments of this closely.

To hear full details of BT announcement you can go to the BT announcement at the following link: the actual relevant section of the webcast is after approx. 17 mins https://event.webcasts.com/viewer/event.jsp?ei=1051301

UK IP/SIP Market Continue to Grow Strongly February 12, 2013

Posted by Matthew Townend in Uncategorized.
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illume completed its survey of VoIP Service provider in January, the survey showed that the SIP/IP trunking market shows no sign of slowing down with growth of 25% June-December 2012. The market was 757,928 trunks at the end of 2012, a growth of 60% year on year.

The survey saw strong performance among key players in the market and an increasing focus from Softswitch vendors such as Broadsoft, Genband & Cisco on the need for their story to incorporate SIP/IP trunks alongside Hosted services.

We explored with the providers what were the key customer drivers and although costs versus ISDN is still the most important there is an increasing understanding that other benefits such as “Flexibility” & “Business Continuity” are also key.  Among the providers serving the larger enterprises we also saw the importance of SIPT as an enabler for Unified Communications growing in importance.  

In the coming year we expect to see more focus on what applications can be layered on top of a SIP trunk,  and how Services Providers can really address Hybrid Hosted & SIP environments and bring benefits of Unified Communications to both traditional PBX & hybrid customer scenarios.

This year we saw a number of new entrants in to the SIP market and a number of new announcements. In December we saw the launch from Talk Talk business of their “Next Generation ISDN30 service” which caught our eye. In effect this service utilises a SIP network and a gateway to deliver a customer the choice to terminate; ISDN, SIP or a mix of channels, bringing the customer some of the flexibility and service benefits associated with SIP to a traditional ISDN environment. We have seen this approach used in other international markets; recently we have been working in the South African market where a number of competitors to Telkom used this approach to attack existing ISDN market, effectively offering like for like services.

One of the other issues on everybody’s lips has been what the impact of Microsoft Lync is, our survey showed that less than 20% of providers had tested with Lync. The providers who have been approved for Lync, indicated that although they had seem some business coming through it was still a relatively small percentage of their overall base, although having the capability had opened up a number of customer discussion they may not have had if they were unable to offer such a capability. Microsoft are clearly generating a lot of enterprise interest behind Lync but its still unclear if it will really replace the PBX.

2013 Forecast & Report

illume and its parent company Cavell are investing in its research capability this year and plan to expand its portfolio and team . On the 19th of February we will launch our annual Hosted VoIP Forecast and report & our SIP/IP trunking report & forecast both of which will enter into more detail on the issues discussed above as well as providing our forecast for the market. If you would like to find out more about Cavell or our research capabilities please visit www.cavellgroup.com or email Matt Townend matthew.townend@cavellgroup.com

illume launches annual IP/SIP trunking Report & Forecast April 12, 2012

Posted by Matthew Townend in Uncategorized.
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Today we launched our annual IP/SIP Trunking market report, last year had been a really exciting period for the SIP market. We saw new entrants such as Zen, Virgin media enter the market and continued strong growth from the early market entrants. As we see the active roll out of FTTC & EFM the previously difficult mid market is now open for business as far as SIP/IP Trunking is concerned. Also in the report we discuss the changing propositions that we have seen from providers in the last 12 months. We are still forecasting strong growth in 2012, and expect still more market entrants.

To find out more details about the report visit: http://www.illumeconsulting.co.uk/research.shtml#1