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Cavell is beginning latest round of research on the UK Hosted VoIP and SIP Trunking markets July 7, 2016

Posted by Dominic Black in VoIP Numbers.
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Cavell is commencing our latest round of research on the Hosted VoIP and SIP Trunking markets and is looking for input from Service Providers into our survey. As many of you are aware, the data that is inputed for our research is used to build a total market picture for the VoIP and SIP markets across the UK and individual company data is confidential.

Cavell will be running a webinar in August to go over the top level findings with those companies that have contributed to the survey and will receive discount codes to our upcoming European VoIP Summits.

Please follow the links for each survey below, each one should take around 5 minutes and your input is greatly appreciated

Hosted VoIP

SIP Trunking

If you would like to discuss this research or speak to one of our analysts, please contact Dominic Black at dominic.black@cavellgroup.com

 

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UK Business Hosted VoIP market breaks 2 million seats at the end of 2015. February 22, 2016

Posted by Dominic Black in Uncategorized, VoIP Numbers.
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Cavell has finished their latest research on the UK Hosted VoIP market which, as of 31st December 2015, had grown by 266,392 seats (13.95%) since June to reach a total number of 2,175,065 seats. This represents the largest growth in terms of actual seats over a six monthly period since Cavell started tracking the market 10 years ago, beating the next largest growth period which was incidentally recorded in the first six months of 2015. This meant that 2015 was by far the strongest year for Hosted VoIP as the market added 525,846 Seats (31.88%) over the whole year, far exceed 2014’s total growth of 355,153 seats.

This growth came mainly from the SME end of the market although there were encouraging signs of growth in the midmarket where there are starting to see some Service Providers have success in packaging solutions that can compete with PBXs as well as a stream of PBX vendors entering that area of the market with their own solutions including: Mitel, Avaya, Shoretel, MDS, IP Cortex etc.

The Large Enterprise did not grow at all as forecast with Service Providers reporting that in a lot of cases customers are starting to choose Skype for Business, where previously they may have sold a solution such as Cisco HUCs. The majority still do not use it voice but this is changing as an increasing number of Skype for Business customers are now using it for voice alongside presence and messaging.

Although growth had come from different customer size segments, the market was only 1,341 seats less than Cavell’s previous report, representing a 0.5% difference between Cavell’s forecast and the actual figure.

Cavell will be releasing the full report on the UK Hosted VoIP market in the next few weeks which includes:

  • Five year forecast for the market size by customer size
  • Market revenues and forecast for seats, minutes and handsets
  • Pricing and bundling analysis
  • Future drivers and roadblock to market expansion
  • M&A analysis
  • Technology changes
  • List of Service Providers selling Hosted VoIP services in the UK
  • Other important developments and analysis on the Hosted VoIP market

The report is available to pre-order from our website here: http://www.cavellgroup.com/index.php/research/reports

SME drives strong growth in the Hosted VoIP market March 24, 2015

Posted by Dominic Black in Uncategorized.
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Cavell have released our latest Hosted VoIP report that focuses on the trends and developments in the last six months of 2014 and also includes our 5-year forecast for seat numbers and revenues.

Cavell have seen the market fulfill the strong growth that was forecast in our midyear report with the SME segment, where average employee size is between 10-50 seats, driving growth. As of 31st December 2014, there were 1,649,219 Hosted VoIP seats in the UK, growing by 245,489 seats (17.49%) in the last six months. The large enterprise segment (1000+ seats) has also seen stronger growth than in previous years as some large bids that had been won earlier in the year were finally in deployment phase.

The market is still very fragmented with over 80 providers serving the UK market although what is interesting now is that many are speaking to Cavell about looking to expand overseas. We have also seen US giants Thinkingphones and Vonage setting up operations in the UK, who join other large international providers such as 8×8, RingCentral and Nfon who have entered in the last few years.

What has been interesting in this report is the impact of fibre, which has not had the predicted effect on driving growth in the midmarket. Although BT is on target to reach their fibre rollout figure, the fibre is still not in the right areas, which is making it difficult for providers and channel partners alike to offer it as a service, especially as the availability and price ranges differ so significantly depending on location.

If you would like more details on the full report please contact Dominic Black at dominic.black@cavellgroup.com for all enquiries or purchase at http://www.illumeresearch.com/shop-research.html

Hosted VoIP breaks 600,000 seats February 18, 2011

Posted by Matthew Townend in Uncategorized.
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Hosted VoIP Market Breaks 600,000 seats at year end
Well the year ended for Hosted VoIP with a buoyant 4th quarter, with the year ending on 613914 hosted VoIP seats deployed. I guess the themes of the year are as follows:
Large Players enter the market: This year we saw a market entry by Vodafone and BT Wholesale, also we have seen momentum from both Cable & Wireless and Virgin business. So this year we saw a large increase in the channel capacity for Hosted VoIP
Broadsoft & Hipcom Winners in Supplier market: This year we also saw more consolidation in the Soft switch market, with both Gamma & Inclarity choosing to move to a Broadsoft switch. Also we have seen significant progress from Hipcom announcing BT Wholesale, Star and recently Kingston with BT on their platform which incorporates Broadsoft
Number Porting: As we interviewed providers for our annual reports coming out next week, we found that there were still large issues with number porting, as the systems that were originally setup when there were 4 providers creak under the pressure. I am sure this is an issue that is going to come more and more to the fore this year.
Thanks to all the providers who continue to support our research efforts. As I mentioned above our annual SIP Trunking and Hosted reports will be published next week.