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Acquisitions in the UK VoIP market continue as PCCW complete their takeover of Syntelligence (Voxclever and Weavesys) June 4, 2015

Posted by Dominic Black in Uncategorized.
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PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, has acquired Syntelligence, the group holding company which owns Voxclever, a UK hosted Unified Communications-as-a-Service (UCaaS) provider, and Weavesys, the software development business that has developed advanced service orchestration platform for unified communications.

PCCW highlighted that the platform provides service providers with the ability to plug in, orchestrate, and manage best of breed unified communications components, integrating each element of the service life cycle, from creation and provisioning, through to reporting and billing. The platform provides full automation of all elements from “lead to cash”, affording service providers and their enterprise customers complete transparency and control over their communications services via an intuitive multi-tenant customer portal.

What Cavell found interesting is Marc Halbfinger, Chief Executive Officer of PCCW Global, comments on the acquisition. His claim that the acquisition was due to Syntelligence’s “ability to accelerate the development of our global unified communications offering and deliver an easy to use, flexible self- service model for our customers.” This shows how PCCW valued the integration layer that Voxclever and Weavesys had maybe above the basic hosted UC business.

This acquisition follows on from the TalkTalk’s acquisition last week where the purchase appeared to be more focused on gaining product capability and customer base, where as PCCW appears to have made the purchase to help enable and simplifying their time to market and ease of delivery of future UC products