jump to navigation

SIP Trunking growth rate increases after a slow start to the year March 26, 2015

Posted by Dominic Black in Uncategorized.
add a comment

Cavell’s latest SIP Trunking report is now available for purchase from our website. The report covers the trends and developments in the last six months of 2014 as well as market sizing and forecasts for the next five years.

The SIP market has grown significantly in the last 6 months of 2014, reaching 1,470,928 Trunks by the end of the year, a growth of 20.01% since June 2014. Compared to the first six months where the market grew by 12.66%, the growth shows the success of SIP Trunking providers in the last two quarters of 2014. SME focused providers have driven growth again, where customers are now using SIP to connect to their PBX’s instead of multiple ISDN 2 lines, reducing their costs and increasing flexibility.

The Channel has finally started to accept SIP Trunking as a viable service and Providers with a strong channel model are seeing success throughout the market. There is still a large opportunity in the channel for providers to sell SIP services and in a recent channel research project, only 60% of IT & Voice channel were currently selling SIP services.

One of the key issues in the market at the moment is the question of when the traditional ISDN market will be decommissioned. BT and Ofcom are remaining silent on this at the moment but with some large European markets starting to discuss the possibility of this, the predicted date of 2020 does not seem too far off.

If you would like more details on the full report please contact Dominic Black at dominic.black@cavellgroup.com for all enquiries or purchase at http://www.illumeresearch.com/shop-research.html

Advertisements

SME drives strong growth in the Hosted VoIP market March 24, 2015

Posted by Dominic Black in Uncategorized.
Tags: , , , , , , ,
add a comment

Cavell have released our latest Hosted VoIP report that focuses on the trends and developments in the last six months of 2014 and also includes our 5-year forecast for seat numbers and revenues.

Cavell have seen the market fulfill the strong growth that was forecast in our midyear report with the SME segment, where average employee size is between 10-50 seats, driving growth. As of 31st December 2014, there were 1,649,219 Hosted VoIP seats in the UK, growing by 245,489 seats (17.49%) in the last six months. The large enterprise segment (1000+ seats) has also seen stronger growth than in previous years as some large bids that had been won earlier in the year were finally in deployment phase.

The market is still very fragmented with over 80 providers serving the UK market although what is interesting now is that many are speaking to Cavell about looking to expand overseas. We have also seen US giants Thinkingphones and Vonage setting up operations in the UK, who join other large international providers such as 8×8, RingCentral and Nfon who have entered in the last few years.

What has been interesting in this report is the impact of fibre, which has not had the predicted effect on driving growth in the midmarket. Although BT is on target to reach their fibre rollout figure, the fibre is still not in the right areas, which is making it difficult for providers and channel partners alike to offer it as a service, especially as the availability and price ranges differ so significantly depending on location.

If you would like more details on the full report please contact Dominic Black at dominic.black@cavellgroup.com for all enquiries or purchase at http://www.illumeresearch.com/shop-research.html

THE FIRST “EUROPEAN VOIP SUMMIT” IS A GREAT HIT WITH THE INDUSTRY March 2, 2015

Posted by Matthew Townend in Uncategorized.
Tags: , , , , , , , , , , ,
2 comments

On Wednesday 25th of February The Cavell Group hosted the first European VoIP summit, where we  brought together 110 people from 7 countries and over 40 service providers to London to discuss the opportunities and issues the industry was facing. We had speakers from all the key VoIP providers in Europe including; NFON, Blueface, Gradwell, 8×8, RingCentral, Vonage, BT, Gamma, Talk Talk, Tipicall and many others, also we heard keynotes from Broadsoft and Genband. T

The presenters and panellists were able to share their experiences from different countries, from the discussions it was clear that there was strong optimism among service providers about the growth of the market, which was also backed up by our latest market figures which we announced to the audience and will be updated on the blog shortly. Matt Townend Cavells Director of research and consulting started the event, by presenting both Cavells latest market data and also demonstrated the projects that we had been undertaking both in our research, consulting and professional services businesses to assist service provides around the world

Peter Gradwell (Gradwell) Marcus OTTO (NFON) and Alan Foy (Blueface) kicked off the panel discussion with a fascinating insight into the market and its challenges from 3 of the leading pioneers. We then had a presentation from Todd Wilkens VP of Broadcloud at Broadsoft who discussed some of the key challenges they had overcome in launching their platform in Germany and the UK and he mentioned France was probably the next location in Europe.We then had a great panel of providers who had recently entered the UK market from both Germany and the US, including; Ringcentral, Vonage, Nconnect and Broadsoft. In this debate we discussed how do you get the correct team to do the new country startup, and what was the best channels to market initially and how do you deal with localisation and Regulation.

Just before lunch we  had some lively discussion particularly around the SIP market, where speculation about when the UK ISDN network might be end of life, caused some lively discussion about whether government and the regulator should play more of a role in this discussion rather than it being a decision at the mercy of BT Openreach. 

The afternoon was started with a fascinating presentation on the role of WebRTC with Genband giving a Keynote on their thoughts and then a panel with great inputs from IPCortex and VOxhub. It is clear that use cases are coming thick and fast but Webrtc is unlikely to replace the existing market, but rather augment it. One of the most amusing panels was the discussion about whether service providers should Build, Hire or Buy a new platform, we had Colin Duffy from VoIPfone who have been extremely successful building their own platform, explaining how he liked to own everything and have  control over the customer service he provided and did not understand the principal of buying licenses or seats!. This was contered by both Genband/Boadsoft and SIPHON who are focussed on the commercial delivery of platforms.  After a fascinating debate including a long discussion about the role now of OPEX based models, Colin pointed out that although he was passionate about building his own platform, it would be quite hard to replicate that model again now.  

The final session of the day was about what UC services you could charge a premium for!, with 8×8, Kcom, Inclarity and 6DG. I found it particularly interesting that the hole concept of UC, was probably now to blunt an instrument to describe the market. In fact where customers perceived value and therefore where potentially you could charge a premium differed greatly both by size of company and between companies of similar size. The bigger issue was helping your channels or direct sales force become more of a solutions sales force to understand where value lay for individual customers. The day was ended with a networking drinks session sponsored by Siphon Networks, where the lively debate and networking was continued with the assistance of a few drinks. 

We have had some great feedback already with all our attendees giving the event a 4 or 5 out of 5 in the exist interviews with comments including – “Terrific to get so many industry peers in the same room to share experiences”,”Really enjoyable day and some excellent content delivered by credible industry experts”

The date for next year is already set for 24th of February, in London and we will be expanding the venue so we can accommodate more attendees and potential sponsors/exhibitors. A big thank you again to all who attended or spoke and a particular thank you to our Gold sponsors; Broadsoft, Genband & Yealink for their great support. 

IMG_0705 IMG_0707