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The inaugural Channel Leaders Conference: a great success! April 27, 2017

Posted by Dominic Black in Uncategorized.
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Monday was an exciting day; the London Channel Leaders Conference (#CLeaders17) successfully launched in collaboration with Comms Business Magazine. Delegates enjoyed a day of panel talks on highly relevant topics such as ‘How Can You Guide Your Customers Through the Digital Age?’ and ‘Building Compelling Solutions (Verticalisation & Integration),’ networking opportunities and keynote presentations by Matt Townend, Director of the Cavell Group, and Kristine Olson-Chapman, Managing Director of TalkTalk Business. Digital Disruption, the UK Telecoms Market (find out more in our reports here), the Internet of Things (IoT) and the changing role of the Channel were also among the key topics of discussion.

Of these several recurring themes, the most prominent were falling traditional market revenues and rapidly changing customer requirements. The first panel discussion of the day was ‘How Can You Guide Your Customers Through the Digital Age?’.

Chaired by David Dungay, Deputy Editor of Comms Business, Ralph Page (Director of Global Strategic Solutions at Genband), Mike Wilkinson (VP Marketing & Product Management at Lumeon), and Dan Cunliffe (Managing Director of Pangea) tackled points on identifying when a customer is struggling to adopt a digital strategy. This lead to an interesting anecdote on smart water drains on the Isle of Wight by Dan Cunliffe, prompting further discussion on the IoT. Another hotly discussed point on the panel was where Channels can find immediate success in a rapidly changing industry, be it focussing on CPaaS, M2M or elsewhere.

The liveliest panel discussion however, was represented by ‘Suppliers and Vendor Selection:  Which Horse Should I Back in the Future?’ between Steve Harris (MD of Siphon/EVP UC Nuvias), Richard Bligh (COO of Gamma), Mark Timmermans (Director of Portfolio Development at BT Wholesale), Gary Gould (MD EMEA at ShoreTel) and Russell Lux (CEO of TelcoSwitch).

The variety of vendor and service provider businesses present, passionate panellists and importance of the topic created some great discussion on the fragmentation of the traditional vendor and service provider markets, as well as what products/verticalisations/service areas the channel should embrace. This was particularly relevant with the recent news on companies like Avaya. Discussion also touched on competing with the services provided by the likes of Twilio, Microsoft and Amazon and how cloud services can transform industries like distribution and logistics.

We would like to thank our Gold (Knight Corporate Finance, Strategic Imperatives, and TelcoSwitch) and Silver Sponsors for their contributions to making Channel Leaders a success, and also, Blabbermouth, whose drinks sponsorship fuelled a great networking opportunity at the end of the day.


If you did not manage to attend Channel Leaders 17 but are interested in the topics discussed, want to meet industry leaders and gain valuable insight into the European Telecoms industry, click here for our upcoming event in Amsterdam (10th October 2017), or use the email addresses below for more information regarding our next event in London (8th March 2018).

You can also contact francisca.dinga@cavellgroup.com or dominic.black@cavellgroup.com for further questions and sponsorship opportunities for both events.

For research into the European VoIP markets, click here for our website, or contact adam.kowalski@cavellgroup.com or dominic.black@cavellgroup.com

#CLeaders17: An unmissable day that will influence the strategy for your business going forward March 24, 2017

Posted by Dominic Black in Uncategorized.
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We are currently undergoing some of the most fundamental changes to the ICT industry that anyone working within it has ever seen. That is why is it important for Channel Leaders to take a day out of their busy schedule to attend Channel Leaders 2017!

The conference combines practical knowledge with forward-thinking strategic advice and discussion. We believe that attendees will enjoy and benefit from an unmissable day that will influence their strategy for their business going forward. The content for the conference is a combination of expert analysis and thought-provoking views from respected analysts and commentators, delivered as keynote and panel sessions with input from some of the UK’s Channel leaders themselves.

We have over 20 speakers confirmed including: Russell Lux – CEO TelcoSwitch, Richard Bligh – COO Gamma, Steve Harris – CEO Siphon, Kristine Olson-Chapman – General Manager Talk Talk Business, John Whitty – CEO Solar Communications, Adam Zoldan Knight Corporate Finance. We also have a great lineup of sponsors.

View the agenda here.

Channel Leaders conference attendees will have a unique opportunity to network with their peers at this gathering of the senior management of the UK’s leading ICT Reseller businesses. Our agenda allows plenty of time for delegates to discuss business opportunities and build relationships.

To register, please click here.

BT Openreach separation agreed but still part of BT Group March 10, 2017

Posted by Dominic Black in Uncategorized.
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This morning it was announced that BT and Ofcom have reached agreement on a long-term regulatory settlement that will see Openreach become a distinct, legally separate company with its own Board. However, the new entity will still report to the BT Group and ultimately the BT CEO Gavin Patterson.

The new company, Openreach Ltd, will have its own separate logo without BT and report to an independent board. It will also transfer over 32,000 employees to the new company however their pension rights etc. will be upheld.

The BT Announcement stated:

“This Board will set Openreach’s medium term and annual operating plans and determine which technologies are deployed, within a strategic and financial framework defined by BT. Openreach will be free to explore alternative co-investment models in private with third parties.

The Openreach CEO will report into the Openreach Chairman, with accountability to the BT Group Chief Executive with regards to certain legal and fiduciary duties that are consistent with BT’s responsibilities as a listed company.”

The question will be exactly what does this mean in terms of independence, and what benefits it will bring. TalkTalk responded favourably in a statement this morning but did reinforce that Ofcom’s job is not over yet.

Dido Harding, Chief Executive Officer, TalkTalk commented:

“We welcome the agreement to create a legally separate Openreach. The new company will be better placed to deliver the improved investment and service that consumers and businesses deserve. This deal will require robust Ofcom monitoring and enforcement to ensure it delivers the improvements the regulator expects. We hope this is the start of a new deal for Britain’s broadband customers, who will be keen to see a clear timetable from Openreach setting out when their services will improve.” 

In essence, this seem a very positive move and we hope it brings what BT Gavin Patterson stated:

“I believe this agreement will serve the long-term interests of millions of UK households, businesses and service providers that rely on our infrastructure. It will also end a period of uncertainty for our people and support further investment in the UK’s digital infrastructure.