#CLeaders17: An unmissable day that will influence the strategy for your business going forward March 24, 2017
Posted by Dominic Black in Uncategorized.Tags: Channel, Channel Leaders, Comms Business, Communication Solutions, conference, Consulting, digital tranformation, events, Gamma, ICT, Innovation, internet, IT, Knight Corporate Finance, London, Matt townend, network, Networking, Productivity, Research, Resellers, Siphon, suppliers, talktalk, technology, Telco, Voice
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We are currently undergoing some of the most fundamental changes to the ICT industry that anyone working within it has ever seen. That is why is it important for Channel Leaders to take a day out of their busy schedule to attend Channel Leaders 2017!
The conference combines practical knowledge with forward-thinking strategic advice and discussion. We believe that attendees will enjoy and benefit from an unmissable day that will influence their strategy for their business going forward. The content for the conference is a combination of expert analysis and thought-provoking views from respected analysts and commentators, delivered as keynote and panel sessions with input from some of the UK’s Channel leaders themselves.
We have over 20 speakers confirmed including: Russell Lux – CEO TelcoSwitch, Richard Bligh – COO Gamma, Steve Harris – CEO Siphon, Kristine Olson-Chapman – General Manager Talk Talk Business, John Whitty – CEO Solar Communications, Adam Zoldan Knight Corporate Finance. We also have a great lineup of sponsors.
View the agenda here.
Channel Leaders conference attendees will have a unique opportunity to network with their peers at this gathering of the senior management of the UK’s leading ICT Reseller businesses. Our agenda allows plenty of time for delegates to discuss business opportunities and build relationships.
To register, please click here.
The Fine Line of Trust in Customer Relationships #EVSLDN17 January 24, 2017
Posted by Dominic Black in Uncategorized.Tags: AudioCodes, Broadsoft, business telecoms, Communications Platform as a Service, Consulting, customer relationships, edgewater networks, European VoIP, European VoIP Summit, events, Genband, global telecoms, Hosted, Hosted UC, Hosted VoIP, IBM, London, market research, network, Networking, Panasonic Business, Platform, polycom, QEII Centre, QEII Conference Centre, regulation, Research, Service Provider, service provider pass, Service Providers, SIP, Siphon, technology, Telco, telecoms, Unified Communications, Vendors, Voice, voice over IP, voip, voip events, VoIP Market, VOIP Market research, VoIP Providers, VoIP research, VoIP Summit
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Cavell are proud to announce the European VoIP Summit 2017 Guest Speaker: IBM’s Global Communications Industry Leader Rob van den Dam.
In a highly competitive market, telcos often struggle to differentiate their services and in their ongoing race to bring out new features and solutions they can find themselves at risk of losing focus on what remains constantly important: customer experience.
Join us for the European VoIP Summit 2017 on March 9th at the QEII Conference Centre, in London to discover the key to mastering:
The Fine Line of Trust in Customer Relationships
For customers, their ideal customer experience is prompt and effective response to queries, outstanding service and fair resolution to complaints, said van den Dam. But telcos are falling way short of that ideal. They generally rate average to good – but that’s not good enough. You really have to excel at customer experience if you’re going to be competitive.
Rob van den Dam’s Keynote Presentation touches on:
- Findings from IBM’s global telecom consumer survey
- Personal data to reshape customer experiences
- Digital trust as the key factor in relationships between customers and providers
- Telcos’ unique position in the personal data opportunity
Tickets are selling fast: register here today and be sure not to miss out on this unique opportunity!
About Rob van den Dam
Rob van den Dam leads strategic thought leadership in telecommunications and media & entertainment, developing future agendas, industry outlooks and business value realization studies.
He has over 25 years experience in the communications industry. Rob periodically presents at major industry conferences, such as ITU World, GSMA Mobile Asia, TMForum, CommunicAsia, Digiworld, Total Telecom and IBC.
He has published multiple articles in, amongst others, the Annual Review of Communications, Jnl of Telecommunications Management, European Communications, Total Telecom Magazine, Broadcast Engineering, Telecom Asia and Mobile Europe.
Join us for the 4th edition of the European VoIP Summit November 18, 2016
Posted by Dominic Black in Uncategorized.Tags: Acquisition, applications, AudioCodes, Broadsoft, Cavell, Cavell Group, Cloud Communications, Communication Solutions, Communications Platform as a Service, conference, Developers, digital tranformation, edgewater networks, European VoIP, European VoIP Summit, events, EVS London, Gamma, global telecoms, Hosted VoIP, Kcom, Launch, London, market opportunities, market research, marketing Cloud services, Matt townend, Microsoft, mobile, Networking, nfon, Partners, Platform, Presence, Productivity, Providers, Q Advisors, QAdvisors, QEII Centre, QEII Conference Centre, regulation, Research, Service Provider, Service Providers, SIP, Siphon, siphon networks, technology, Telco, telecoms, Telecoms Cloud, Telecoms Market, UK, Vendors, Voice, voip, VoIP Acquisitions, Voxygen, Voztelecom, yealink
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We are pleased to announce that the 4th edition of the European VoIP Summit will be held on the 9th of March 2017 at the QEII Centre in London.
The European VoIP Summit has become the leading industry event where Service Providers meet to discuss the key issues in the market, so this time we have expanded to accommodate 300 delegates for a series of insightful panel discussions and presentations as well as Industry Keynotes from Cavell’s analysts Matt Townend & Dominic Black.
Knowledgeable, experienced thought-leaders will share their experiences and practices, and enlighten us with their controversial views. Key industry players such as Gamma, Kcom, Broadsoft, AudioCodes, Voxygen, NFON, Voztelecom, Telecoms Cloud, and QAdvisors, as well as the experienced CMO Lisa Hutt, and Mike Wilkinson, one of the most respected senior marketing figures in the Technology market, have already been confirmed as speakers. Click here to see the complete Agenda.
The day also includes ample time for you to connect with your peers, and lunch and networking drinks are all included in the ticket price.
Also, we are proud to announce that Audiocodes, Broadsoft and Yealink have committed as our Gold Sponsors for the event, with Edgewater Networks and SIPHON joining as exhibition sponsors.
We have sold out all of our previous events, with over 220 attendees registered from 60 different Service Providers in London in March 2016 and we expect to do the same next year, so sign up now to secure your seat and avoid disappointment.
Also, this year we have introduced the Service Provider Pass, offering 3 tickets for £300+VAT which provides 20% off each ticket when bought together, so don’t miss out on this opportunity and bring your colleagues along.
If you have any questions, please get in touch.
We look forward to seeing you on the 9th of March!
European VoIP Summit Amsterdam: Last chance to book your seat with only 12 tickets left! October 3, 2016
Posted by Dominic Black in Uncategorized.Tags: AudioCodes, belgium, benelux, Blueface, Broadsoft, Cloud Communications, Consulting, European VoIP, European VoIP Summit, events, EVS Amsterdam, france, Fuze, Genband, germany, italy, KPN, Launch, Liberty Global, market reports, market research, netherlands, nfon, Panasonic Business, polycom, portugal, reports, Research, Service Provider, Siphon, siphon networks, spain, Summa, technology, Telco, Vendors, Voice, voice over IP, Voiceworks, voip, VoIP Market, VoIP Summit, yealink
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The European VoIP Summit is only one week away and over 100 delegates from around 35 service providers have already registered to join us on the 11th of October at Hotel Arena in Amsterdam.
This is our 3rd summit and the first in Amsterdam, and it brings together traditional telcos and innovative cloud companies and suppliers for a day of insightful panel discussions and keynote presentations on how the market is developing.
Top-level industry experts and market leaders such as Liberty Global, KPN, Blueface, Destiny, Fuze, NFON and Voiceworks will share their views and unique experiences in the European VoIP space.
The event is empowered by our Gold Sponsors, top vendors AudioCodes, Broadsoft and Genband, and our exhibitors Panasonic Business, Siphon, Polycom and Yealink.
Last but certainly not least, Cavell will be launching its new European VoIP market reports, covering Benelux, France, Germany, Portugal, Spain and Italy. Our geographical expansion will offer you a more accurate overall picture of the market, so if you are interested in finding out more, please stay tuned.
All in all, we are witnessing history in the making, so book now to avoid disappointment!
If you have any questions, please get in touch.
We look forward to seeing you in Amsterdam!
#EVSAms16
Many thanks to our Gold Sponsors:
VoIP Blog 