Preparing for GDPR? Everything you need to know at the upcoming European VoIP Summit. August 16, 2017
Posted by Dominic Black in Uncategorized.Tags: applications, AudioCodes, Broadsoft, Cavell, Cavell Group, Cisco, Cloud Communications, Collaboration, Communications Platform as a Service, conference, European VoIP, European VoIP Summit, events, EVS Amsterdam, GDPR, General Data Protection Regulation, Hosted, Hosted VoIP, hotel Arena, ICTRecht, internet, market research, market update, Matt townend, Michelle Wijnant, mobile, netherlands, network, Networking, Platform, Productivity, regulation, Research, security, Service Provider, service provider pass, Service Providers, technology, Telco, telecoms, Telecoms Market, Video, Voice, voip, VoIP Market, VoIP Providers
add a comment
As the General Data Protection Regulation is due to be implemented on May 25th 2018, businesses in the communications space need to plan and prepare accordingly.
In order to get you up to speed, we have organised a special session on Regulation Changes: GDPR at our upcoming European VoIP Summit on the 10th of October at the Hotel Arena in Amsterdam, presented by:
If you are a Service Provider and find yourself asking what you should do next to ensure your business complies with the new regulations, this session is for you.
Visit our website for the complete Agenda.
Have you seen our short European VoIP Summit highlights video?
We look forward to seeing you in Amsterdam on the 10th of October!
#EVSLDN17: Who will run the Communications Platform of the future? January 31, 2017
Posted by Dominic Black in Uncategorized.Tags: applications, AudioCodes, belgium, Broadsoft, business telecoms, Cloud Communications, Collaboration, Communication Platform, Communications Platform as a Service, Consulting, Developers, dubber, European VoIP, European VoIP Summit, events, EVS London, france, germany, global telecoms, Hosted VoIP, IBM, Innovation, ipcortex, ISDN, IT, Launch, London, lumeon, market research, market update, metaswitch, mobile, mondago, netherlands, network, Networking, Platform, portugal, Providers, regulation, reports, Research, Service Provider, service provider pass, Service Providers, spain, System Integrators, technology, Telco, telecoms, Telecoms Cloud, Telecoms Market, UK, UK Telecoms, UK telecoms market, Unified Communications, Vendors, Voice, voice over IP, voip, voip events, VoIP Market, VoIP Providers, VoIP Summit, Voxygen, yealink
add a comment
The future is about providing a VoIP platform that people can integrate and develop on, to solve both specific and generic customer problems.
With an ever increasing number of Service Providers considering whether to buy or build their own platforms, there is a huge question of who will be running the Communications platform in the future. Service Providers, Vendors, System Integrators and Developers are all trying to work out what their role is going to be in this new world of communications and they may as well have to fight for their very future and relevance.
Find out more from the experts at the European VoIP Summit 2017
at the QEII Centre in London on 9th March:
- Dean Elwood – CEO, Voxygen
- Rob Pickering – MD, IPCortex
- James Slaney – Co-founder, Dubber
- Rob Cox – Commercial Director, Mondago
- Prof. Matthew Wilson – CEO, Telecoms Cloud
- Mike Wilkinson – VP Marketing & Product Management, Lumeon
These are just some of the experts who will be discussing the dynamics, providing input from all parts of the ecosystem and sharing their views on market opportunities for Service Providers.
With the Service Provider Pass you can bring your colleagues along to discover ideas on how to prepare for your future. It includes 3 tickets for £300+VAT offering you 20% off each ticket when bought together.
If you have any questions, please get in touch. We look forward to seeing you on the 9th of March!
The Fine Line of Trust in Customer Relationships #EVSLDN17 January 24, 2017
Posted by Dominic Black in Uncategorized.Tags: AudioCodes, Broadsoft, business telecoms, Communications Platform as a Service, Consulting, customer relationships, edgewater networks, European VoIP, European VoIP Summit, events, Genband, global telecoms, Hosted, Hosted UC, Hosted VoIP, IBM, London, market research, network, Networking, Panasonic Business, Platform, polycom, QEII Centre, QEII Conference Centre, regulation, Research, Service Provider, service provider pass, Service Providers, SIP, Siphon, technology, Telco, telecoms, Unified Communications, Vendors, Voice, voice over IP, voip, voip events, VoIP Market, VOIP Market research, VoIP Providers, VoIP research, VoIP Summit
add a comment
Cavell are proud to announce the European VoIP Summit 2017 Guest Speaker: IBM’s Global Communications Industry Leader Rob van den Dam.
In a highly competitive market, telcos often struggle to differentiate their services and in their ongoing race to bring out new features and solutions they can find themselves at risk of losing focus on what remains constantly important: customer experience.
Join us for the European VoIP Summit 2017 on March 9th at the QEII Conference Centre, in London to discover the key to mastering:
The Fine Line of Trust in Customer Relationships
For customers, their ideal customer experience is prompt and effective response to queries, outstanding service and fair resolution to complaints, said van den Dam. But telcos are falling way short of that ideal. They generally rate average to good – but that’s not good enough. You really have to excel at customer experience if you’re going to be competitive.
Rob van den Dam’s Keynote Presentation touches on:
- Findings from IBM’s global telecom consumer survey
- Personal data to reshape customer experiences
- Digital trust as the key factor in relationships between customers and providers
- Telcos’ unique position in the personal data opportunity
Tickets are selling fast: register here today and be sure not to miss out on this unique opportunity!
About Rob van den Dam
Rob van den Dam leads strategic thought leadership in telecommunications and media & entertainment, developing future agendas, industry outlooks and business value realization studies.
He has over 25 years experience in the communications industry. Rob periodically presents at major industry conferences, such as ITU World, GSMA Mobile Asia, TMForum, CommunicAsia, Digiworld, Total Telecom and IBC.
He has published multiple articles in, amongst others, the Annual Review of Communications, Jnl of Telecommunications Management, European Communications, Total Telecom Magazine, Broadcast Engineering, Telecom Asia and Mobile Europe.
Update your Diary for the 9th of March! January 16, 2017
Posted by Dominic Black in Uncategorized.Tags: applications, AudioCodes, Broadsoft, Cavell, Cavell Group, Communications Platform as a Service, Developers, European VoIP, European VoIP Summit, events, EVS London, Future of Voice, Future Voice, London, market research, market update, Matt townend, Microsoft, mobile, Networking, Panasonic Business, Platform, PSTN, QEII Conference Centre, regulation, Research, Service Provider, service provider pass, Service Providers, technology, Vendors, Voice, voice over IP, voip, voip events, VOIP Market research, VoIP research, yealink
add a comment
European VoIP Summit 2017 – QEII Centre, London
The Service Providers event of the year is coming soon and tickets are selling fast! Here are 5 reasons you should book today and avoid disappointment:
1. Insightful Panel Discussions
Key Topics to be Explored:
- Who will be the winners and losers following the ISDN/PSTN Switch Off?
- Who will run the Communications Platform of the future?
- What role do developers play in the future of communication?
- Regulation: What is changing and how does this impact you?
2. Unmissable Presentations
Meet the Industry Leaders:
3. Industry Keynotes on the State of the Market
- How to compete in the new communications landscape
- Trends in the European VoIP Markets
- What does the future of communications hold?
4. Excellent Networking & Opportunity to Share Experiences and Practices
5. Special Offer
Bring your colleagues along! The Service Provider Pass includes 3 tickets for £300+VAT offering you 20% off each ticket when bought together.
If you have any questions, please get in touch.
We look forward to seeing you on the 9th of March!
Many thanks to our Sponsors!
Gold Sponsors:
Exhibition Sponsors:
Join us for the 4th edition of the European VoIP Summit November 18, 2016
Posted by Dominic Black in Uncategorized.Tags: Acquisition, applications, AudioCodes, Broadsoft, Cavell, Cavell Group, Cloud Communications, Communication Solutions, Communications Platform as a Service, conference, Developers, digital tranformation, edgewater networks, European VoIP, European VoIP Summit, events, EVS London, Gamma, global telecoms, Hosted VoIP, Kcom, Launch, London, market opportunities, market research, marketing Cloud services, Matt townend, Microsoft, mobile, Networking, nfon, Partners, Platform, Presence, Productivity, Providers, Q Advisors, QAdvisors, QEII Centre, QEII Conference Centre, regulation, Research, Service Provider, Service Providers, SIP, Siphon, siphon networks, technology, Telco, telecoms, Telecoms Cloud, Telecoms Market, UK, Vendors, Voice, voip, VoIP Acquisitions, Voxygen, Voztelecom, yealink
add a comment
We are pleased to announce that the 4th edition of the European VoIP Summit will be held on the 9th of March 2017 at the QEII Centre in London.
The European VoIP Summit has become the leading industry event where Service Providers meet to discuss the key issues in the market, so this time we have expanded to accommodate 300 delegates for a series of insightful panel discussions and presentations as well as Industry Keynotes from Cavell’s analysts Matt Townend & Dominic Black.
Knowledgeable, experienced thought-leaders will share their experiences and practices, and enlighten us with their controversial views. Key industry players such as Gamma, Kcom, Broadsoft, AudioCodes, Voxygen, NFON, Voztelecom, Telecoms Cloud, and QAdvisors, as well as the experienced CMO Lisa Hutt, and Mike Wilkinson, one of the most respected senior marketing figures in the Technology market, have already been confirmed as speakers. Click here to see the complete Agenda.
The day also includes ample time for you to connect with your peers, and lunch and networking drinks are all included in the ticket price.
Also, we are proud to announce that Audiocodes, Broadsoft and Yealink have committed as our Gold Sponsors for the event, with Edgewater Networks and SIPHON joining as exhibition sponsors.
We have sold out all of our previous events, with over 220 attendees registered from 60 different Service Providers in London in March 2016 and we expect to do the same next year, so sign up now to secure your seat and avoid disappointment.
Also, this year we have introduced the Service Provider Pass, offering 3 tickets for £300+VAT which provides 20% off each ticket when bought together, so don’t miss out on this opportunity and bring your colleagues along.
If you have any questions, please get in touch.
We look forward to seeing you on the 9th of March!
Cavell’s European Research Shows VoIP Markets at Very Different Stages of Development October 12, 2016
Posted by Dominic Black in Uncategorized, VoIP Numbers.Tags: Cloud Communications, European VoIP, france, germany, italy, Launch, Market Data, Market figures, market reports, market research, market update, Matt townend, netherlands, portugal, reports, Research, Service Provider, Service Providers, spain, Telco, UK, Voice, voice over IP, voip, VoIP Market, VoIP Providers
2 comments
Amsterdam – 11th of October 2016 – Cavell Group today launched its European VoIP research which includes detailed studies of the French, German, Dutch, Belgian, Italian, Spanish and Portuguese markets.
Cavell can see that the UK is the largest market in terms of number of customers, however, the Dutch market continues to be the most developed. The French and German markets are showing signs of growth and maturity with increasing numbers of Service Providers launching a service.
The research shows three groups of countries in terms of market maturity with Netherlands and the UK leading the way, followed by France, Germany and Spain, with Italy and Portugal being the least mature.
Cavell also has seen a particular focus in the French market which is likely to lead to strong growth in the coming year.
Dominic Black, Senior Analyst at Cavell Group, stated: “Each market operates with slightly different dynamics and we see different pricing approaches and platform choices by the market. It would be fair to say that no two countries are the same in terms of their development or their individual market dynamics.”
The research team is happy to share further comments and views on their findings, so should you have any queries, please contact Francisca Dinga, Marketing & Research Assistant at Cavell Group:
Email: francisca.dinga@cavellgroup.com
Telephone: +44 (0) 1206 911393
European VoIP Summit Amsterdam: Last chance to book your seat with only 12 tickets left! October 3, 2016
Posted by Dominic Black in Uncategorized.Tags: AudioCodes, belgium, benelux, Blueface, Broadsoft, Cloud Communications, Consulting, European VoIP, European VoIP Summit, events, EVS Amsterdam, france, Fuze, Genband, germany, italy, KPN, Launch, Liberty Global, market reports, market research, netherlands, nfon, Panasonic Business, polycom, portugal, reports, Research, Service Provider, Siphon, siphon networks, spain, Summa, technology, Telco, Vendors, Voice, voice over IP, Voiceworks, voip, VoIP Market, VoIP Summit, yealink
add a comment
The European VoIP Summit is only one week away and over 100 delegates from around 35 service providers have already registered to join us on the 11th of October at Hotel Arena in Amsterdam.
This is our 3rd summit and the first in Amsterdam, and it brings together traditional telcos and innovative cloud companies and suppliers for a day of insightful panel discussions and keynote presentations on how the market is developing.
Top-level industry experts and market leaders such as Liberty Global, KPN, Blueface, Destiny, Fuze, NFON and Voiceworks will share their views and unique experiences in the European VoIP space.
The event is empowered by our Gold Sponsors, top vendors AudioCodes, Broadsoft and Genband, and our exhibitors Panasonic Business, Siphon, Polycom and Yealink.
Last but certainly not least, Cavell will be launching its new European VoIP market reports, covering Benelux, France, Germany, Portugal, Spain and Italy. Our geographical expansion will offer you a more accurate overall picture of the market, so if you are interested in finding out more, please stay tuned.
All in all, we are witnessing history in the making, so book now to avoid disappointment!
If you have any questions, please get in touch.
We look forward to seeing you in Amsterdam!
#EVSAms16
Many thanks to our Gold Sponsors:
The European VoIP Summit 2016 was a great success! March 9, 2016
Posted by Dominic Black in Uncategorized.Tags: Broadsoft, Cavell, Cavell Group, conference, EMEA, European VoIP, European VoIP Summit, events, Future Voice, Genband, Hosted VoIP, M&A, Matt townend, Perspectives, regulation, Service Providers, SIP, SIP trunking, telecoms, UK VoIP, voice over IP, voip, voip events, VoIP Market, VOIP Market research, yealink
add a comment
On Tuesday, the 1st of March, The Cavell Group hosted the second European VoIP Summit, where over 200 attendees from over 60 VoIP service providers gathered in central London to address the opportunities and challenges the industry is facing and explore what to expect from the future of voice communications.
As with the range of topics, we also had a range of opinions with speakers from all key VoIP providers in Europe joining us, such as BT, Blueface, 6 Degrees, Vonage, TalkTalk Business, NFON, Liberty Global, Gamma, Voxbone, Siphon, Destiny, 8×8 and many others, as well as Vendors such as Yealink, Broadsoft and Genband who were our Gold Sponsors
Although much of the day was focused around how the industry is currently operating, a lot of focus was put on what the future of VoIP and SIP Trunking will look like. The industry believes a ‘disruptor’ might appear, like what messaging has seen with WhatsApp, which will enter the market and take significant market share.
A very interesting discussion around WebRTC and Applications with viewpoints from Vendors, Service Providers and developers showed that it might not be the Service Providers developing the applications themselves, but instead they will allow developers to work with them to provide vertical solutions for their customers. WebRTC looks like it is starting to become that enabler for services in the future as communications move onto the web and away from the traditional end-point. Whether Service Providers will be able to charge for minutes in the future was again a hot discussion point.
We had a very interesting talk from Matthew McDermott and Mark Swarbrick on the state of regulation across Europe, followed by Cavell’s newest partner Q Advisors who gave a background on the M&A work they have been doing around the world.
With Matt Townend’s closing remarks and networking drinks we concluded this year’s event was a great success! Our aim was to bring together VoIP service providers and create an opportunity to discuss current and future market aspects in a friendly and open networking environment. We believe our diverse group of speakers and panellists provided different points of views, at times even conflicting, thus enabling you to understand the bigger picture of the European setting.
We are happy to say we have received many positive comments and your feedback truly reflects the atmosphere everyone experienced. We are very thankful for your participation and we hope to see you at our events again! Last, but certainly not least, a big thank you to our Gold Sponsors: Broadsoft, Genband, and Yealink, and to our silver sponsors: AudioCodes, MDS Amiba, Mitel, Polycom, ProVu, RingCentral, Siphon, and Vanilla IP for their amazing support!
Cavell’s European VoIP Summit 2016 is gathering momentum and tickets are selling fast! January 11, 2016
Posted by Dominic Black in Uncategorized.Tags: Cavell, Cavell Group, European VoIP, European VoIP Summit, events, Hosted VoIP, illume Research, SIP trunking, telecoms, UK VoIP, voip, voip events, VOIP Market research, VoIP Summit
add a comment
Tickets for Cavell’s European VoIP Summit 2016 are selling quickly with over 100 attendees confirmed from around Europe. We have a great speaker line up and agenda confirmed and both Cavell and our sponsors are looking forward to seeing you there!
The event will be held on the 1st of March 2016 in London and is one of the best places to hear from industry experts, meet & network with likeminded Service Providers from around Europe and learn about your industry and market from the experts!
We only have limited space and tickets sold out last year so please book now to avoid disappointment.
Discounts available to Service Providers
Cavell are also offering a 15% discount on tickets to UK Service Providers who fill in their online survey on the Hosted VoIP and SIP Trunking market. All the data is confidential and is used to build a view of the total market. If you want to contribute please fill out the following surveys
Hosted VoIP: https://www.surveymonkey.co.uk/r/voipsurveyjan16
SIP Trunking: https://www.surveymonkey.co.uk/r/SIPsurveyjan2016
If you have any questions please contact Dominic Black at dominic.black@cavellgroup.com who can provider further details.
VoIP Blog 